The Indian Post Office is one of the largest and most trusted postal networks in the world. From letters and parcels to banking and insurance services, India Post has been serving citizens for decades. One of its most useful features today is Indian Post Office Courier Tracking, which allows customers to track their shipments online and offline. With digital transformation, customers no longer have to wait in uncertainty about their packages. Instead, they can easily track speed post, registered parcels, money orders, EMS, and courier consignments in real time. This article provides a comprehensive guide on how to use Indian Post Office Courier Tracking, its features, benefits, and frequently asked questions.
What Is Indian Post Office Courier Tracking?
Indian Post Office Courier Tracking is a digital service that enables customers to check the status and location of their parcels. Each shipment is assigned a unique tracking number (consignment number or AWB) that can be used to monitor the parcel until delivery.
Services Covered Under Tracking
- Speed Post (domestic and international)
- Registered Parcels
- Express Parcel Post (EPP)
- Logistics Post
- Business Parcels
- EMS (International Express Mail Service)
How to Track Indian Post Office Courier Online
Tracking through the official India Post website is the most convenient method.
Step-by-Step Process
- Visit website
- Locate the Track & Trace option on the homepage.
- Enter your consignment number (13-digit alphanumeric code).
- Click on the Track button.
- View the real-time status of your shipment.
You will see updates such as item booked, dispatched, in transit, out for delivery, and delivered.
Other Ways to Track Indian Post Office Courier
1. SMS Tracking
India Post offers SMS-based tracking for speed post and registered post.
- Send: POST TRACK <Tracking Number>
- Send to: 166 or 51969
- Receive: Instant status update.
2. India Post Mobile App
The Postinfo App (available on Android & iOS) allows customers to:
- Track parcels
- Calculate postage
- Locate post offices
- Check interest rates on savings
3. Customer Care
Call the India Post helpline number 1800 266 6868 for assistance with tracking.
4. Post Office Branch
If digital methods are unavailable, you can visit the nearest post office branch with your tracking ID for status updates. you may also visit Flipkart Courier Tracking.
Benefits of Indian Post Office Courier Tracking
- Transparency – Know exactly where your shipment is.
- Convenience – Multiple tracking options (web, SMS, app).
- Security – Protects against loss or misplacement of parcels.
- Peace of Mind – No more guessing when your package will arrive.
- Wide Coverage – Works for domestic and international parcels.
Understanding Indian Post Tracking Status
When you track your courier, you may see different status updates:
- Item Booked – Parcel registered at the origin post office.
- Dispatched – Shipment sent from the origin hub.
- In Transit – Moving between cities or sorting centers.
- Out for Delivery – Assigned to a postman for delivery.
- Delivered – Successfully received by the recipient.
- Retention Reason – Delay due to incomplete address or unavailability of recipient.
Tracking for Different Services
1. Speed Post Tracking
Speed Post is the fastest service by India Post, both domestically and internationally. Tracking updates are accurate and timely.
2. Registered Post Tracking
Registered posts carry secure delivery confirmation. Tracking ensures sensitive documents reach safely.
3. EMS International Tracking
For parcels sent abroad, EMS provides global tracking, accessible through both India Post and partner postal websites.
4. Business Parcel Tracking
For bulk shipments by businesses, tracking helps maintain logistics efficiency.
Common Problems with Tracking & Solutions
Problem 1: Tracking Number Not Working
- Wait 24 hours after booking.
- Ensure correct digits are entered.
Problem 2: No Updates Available
- System might not have updated.
- Try again after some time.
Problem 3: Shipment Delayed
- Could be due to weather, holidays, or address issues.
- Contact customer care for clarification.
Problem 4: Wrong Delivery
- Report immediately to the nearest post office.
- Provide ID proof and tracking number for resolution.
Tips for Smooth Courier Tracking
- Always double-check your consignment number before entering.
- Use the mobile app for instant updates.
- Keep someone available at the address during expected delivery.
- For international shipments, also check the destination country’s postal website.
- Save your SMS and email notifications for reference.
Contact Information
Indian Post Office Customer Care
- Helpline: 1800 266 6868
- Email: support@indiapost.gov.in
Frequently Asked Questions (FAQs)
1. How do I track my Speed Post courier?
Use the 13-digit tracking number on the India Post website, SMS, or app.
2. How long does Speed Post take for delivery?
Normally 2–5 working days within India and 7–14 days internationally.
3. What is the format of India Post tracking numbers?
Usually 13 characters (e.g., EE123456789IN).
4. Can I track my parcel without a tracking number?
No, a tracking number is mandatory. Contact your post office if you lost it.
5. How do I know if my courier is delivered?
The status will show “Delivered” along with the date and recipient details.
6. Does India Post deliver on Sundays?
Generally, no. However, Speed Post may be delivered on special occasions.
7. Can I track international parcels sent via India Post?
Yes, through the EMS tracking system and partner country websites.
8. What should I do if my package is lost?
Raise a complaint at your nearest post office or contact India Post customer care.
9. Is Indian Post Office courier tracking free?
Yes, tracking services are free for all customers.
10. What happens if delivery fails?
The courier will be attempted again or retained at the local post office for pickup.
Final Thoughts
The Indian Post Office Courier Tracking system is a reliable way to stay updated about your shipments. Whether it’s a Speed Post, registered parcel, or an international EMS package, tracking ensures transparency, safety, and convenience.
By using the online tool, SMS service, or mobile app, you can always know where your courier is and when it will be delivered. With wide coverage across India and international networks, India Post remains one of the most dependable courier services in the country.