In today’s fast-paced world, courier services play a vital role in ensuring that goods and documents are delivered on time. One such reliable service is Indigo Courier, known for its secure and timely delivery across India and overseas. With the rise of e-commerce and digital platforms, customers now expect transparency in every delivery process. That’s where Indigo Courier Tracking comes in—allowing you to check the real-time status of your shipments.
What Is Indigo Courier Tracking?
Indigo Courier Tracking is a digital service that helps customers monitor their consignments in real time. Every shipment booked with Indigo Courier is assigned a unique tracking number (AWB or consignment number). This number can be entered on the official tracking portal to check whether the parcel is booked, in transit, out for delivery, or delivered.
How to Track Indigo Courier Online
Step 1: Get Your Tracking Number
Once you book a shipment with Indigo Courier, you’ll receive a tracking ID on your receipt, SMS, or email.
Step 2: Visit the Official Website
Go to Indigo Courier’s official tracking page.
Step 3: Enter the Tracking Number
Type your AWB or consignment number into the tracking box.
Step 4: Click Track
Hit the “Track” button to fetch updates.
Step 5: View Shipment Status
You can now see real-time information about the location and delivery stage of your package.
Different Methods of Indigo Logistic
1. Online Tracking (Website)
The most widely used method is entering your AWB number on the official Indigo Courier tracking page.
2. SMS Tracking
Some Indigo Courier branches allow tracking via SMS by sending the consignment number to a specific number.
3. Customer Care Tracking
If online access is not available, you can call Indigo Courier customer support and provide your tracking number for status updates.
4. Branch/Franchise Tracking
You may also visit the nearest Indigo Courier branch with your receipt for tracking assistance. you may also visit Flipkart Courier Tracking.
Why Use Indigo Courier?
- Transparency – Know exactly where your shipment is.
- Security – Prevents loss or misplacement of parcels.
- Convenience – Access updates online, anytime.
- Proof of Delivery – Confirms successful handover.
- Better Planning – Helps businesses and individuals prepare for deliveries.
Services Covered Under Indigo Shipment
- Domestic Courier Services – Parcels within India.
- International Courier Services – Shipments across countries.
- Logistics & Cargo – For businesses with bulk deliveries.
- E-commerce Delivery – Packages ordered through online platforms.
- Express Delivery – Time-sensitive documents and items.
Common Tracking Status Updates
When using Indigo Courier, you may see:
- Booked – The parcel has been accepted by Indigo Courier.
- In Transit – The parcel is moving between locations.
- Out for Delivery – The parcel is with the delivery agent.
- Delivered – The shipment has reached the recipient.
- Pending/On Hold – Delivery delayed due to address or clearance issues.
Troubleshooting – Issues with Indigo Courier Tracking
1. Tracking Number Not Found
- Wait 24 hours after booking.
- Double-check digits and characters.
2. No Updates Available
- The system may not be updated yet.
- Try again later or call customer care.
3. Delivery Delays
- Could be due to weather, holidays, or incomplete addresses.
- Contact Indigo Courier for resolution.
4. Wrong Delivery
- Immediately inform customer care with your AWB number.
Tips for Smooth Courier Deliveries
- Ensure your address and mobile number are accurate.
- Track your shipment daily for updates.
- Keep someone available to receive the delivery.
- Use the official Indigo Courier website for authentic updates.
- Report issues immediately to avoid delays.
Contact Information for Indigo Courier
- Website: (official Indigo Courier site – varies by region)
- Customer Care: Available on the branch invoice or receipt
- Email: Usually mentioned on booking receipt
Frequently Asked Questions (FAQs)
1. How do I track my Indigo Courier shipment?
You can track it online using your AWB number on the official Indigo Courier tracking page.
2. What if my tracking number is not working?
Wait 24 hours and try again. If still not working, call customer care.
3. How long does Indigo Courier take to deliver?
Domestic deliveries usually take 2–5 business days, while international shipments depend on the destination.
4. Can I track my courier without a tracking number?
No, the tracking ID is mandatory. Contact the branch where you booked the parcel if you’ve lost it.
5. Does Indigo Courier provide international tracking?
Yes, for shipments sent abroad, updates are available until delivery.
6. What happens if I miss the delivery?
The courier will attempt again, or you may collect it from the nearest Indigo Courier office.
7. Is Indigo Courier tracking free?
Yes, it is completely free for customers.
8. What does “Pending” mean in Indigo Courier tracking?
It indicates a temporary delay due to address, customs, or other issues.
9. How do I raise a complaint for lost parcels?
You can file a complaint through customer care or at the branch where the parcel was booked.
10. Can I change my delivery address after dispatch?
Generally, no. It’s best to update your address before booking.
Final Thoughts
Indigo Courier Tracking ensures that customers can monitor their shipments with ease and confidence. Whether you are sending important documents, e-commerce packages, or international consignments, tracking gives you peace of mind by keeping you informed every step of the way.
By using the online portal, SMS, or customer care, you can check the real-time status of your shipment and plan accordingly. Indigo Courier’s commitment to transparency and timely delivery makes it a reliable choice for both personal and business needs.